Link to Zoom Icebreaker Questions
Learner Engagement - Facilitator Guide.docx
Learner Engagement - Facilitator Guide A4.pdf
Briefly review the reasons for establishing rapport listed in the Learner Guide and techniques for doing so. Ask the instructor candidates to recall some of the methods that you have used in this presentation to establish and maintain rapport with them. Explain how your actions established the relationship, acknowledged their contributions, made them feel welcome and helped reduce stress and anxiety, all while moving things along for a successful beginning.
You conducted this activity in the first session, but you may want to review it here. Remind the learners that they already had an intuitive knowledge of what distinguishes a boring class from an interesting one. Have them jot down the contrasting characteristics at this time if they have difficulty recalling the items.
Some of the items could include:
| Characteristics of a Boring Class | Characteristics of a Good Class |
|---|---|
| Speaker uses a monotone voice. | Speaker varies voice tone, volume, and speaks enthusiastically. |
| All lecture, no activities. | Variety of activities and presentation styles. Do not conduct an activity for more than 20 minutes without varying it in some way. |
| Speaker reads from slides or instructor guide. | Speaker addresses audience rather than screen. |
| Speaker does not make eye contact. | Speaker maintains eye contact and rapport with learners. |
| Speaker ignores learner questions or does not answer them adequately. | Speaker answers questions directly and then checks for understanding. |
| Speaker does not allow for audience participation, questions, or discussion. | Use a variety of styles in a presentation including question and answer. |
| Boring content or subject matter. | Use a WIIFM? and Big Picture discussion to relate class to learners. |
<aside> 💡 Homework: come prepared to share a minimum of 4 documented learner engagement activities you could use in your next training events.
</aside>
As we mentioned before, the single word that best describes the difference between a good class and a boring class is that the good class is the one in which the learners are engaged in the learning activity. The more engaged learners are, the more motivated they will be in class and the more they are likely to learn and retain. Remind them that you planned on expanding on the idea of learner engagement in this later session. In this section we will look at a variety of ways to engage learners in the learning process including using devotionals as part of training.
Review Keller’s ARCS model of motivational design. Explain each component and ask learners to identify instances in the training this week where they have seen instructors appealing to these components: